Matte clay render of rounded software module blocks arranged in a capability-matrix flat-lay, one block lit cyan

Solution areas

We build the software, then stay for the cutover.

TechPeak Solutions GmbH develops software in four areas — workflow automation, IT service management, digital workplace, and the integration layer that holds them together — and distributes the platforms German mid-market and enterprise teams already run.

Munich · Enterprise software · Implementation-aware

Close low-angle view of a matte anodised rack panel with one cyan LED line crossing its seam

Workflow · ITSM · Workplace · Integration

How buyers source

One place for the components and the connections

TechPeak develops software in four areas and distributes established platforms in each one. That means a German enterprise buyer can source the modules and the connectors between them from a single supplier, with one contract covering the build, the licence handling, and the migration path afterwards.

The four areas below map to the problems we actually see in mid-market and enterprise environments. Read them as a starting point — most projects combine two or three, and the integration layer is usually what makes the combination hold.

Area 01 · Workflow automation

Workflow automation software

Automation earns its keep when it removes a specific manual handoff — not when it digitizes an entire department. Our automation software connects approval chains, service requests, and recurring operational tasks across systems that were built without each other in mind. A typical first project wires a purchase request to the ERP and to the finance approval record, so the request, the approval, and the booking share one audit trail.

We build for exception handling from the start, because the exceptions are where unmanaged automation breaks — an approval nobody signed, a record that failed validation, a supplier the ERP never learned about.

SectorFinance & procurement

ConnectsERP · approval ledger

First scopeOne handoff, end to end

Area 02 · IT service management

ITSM software, audit-ready

ITSM formalizes how an organization requests, approves, and records internal work. In German enterprises that often means a service desk which has to produce evidence for an audit — a higher bar than ticket tracking. We implement Matrix42 in this space and connect it to the surrounding systems.

Configuration data comes from the CMDB, asset records from procurement, alerts from monitoring. The goal is a service record that stands on its own, without someone reconstructing it a year later.

PlatformMatrix42

Feeds inCMDB · procurement · monitoring

Area 03 · Digital workplace

Digital workplace software

Digital workplace covers more ground than device management. It is identity, access, endpoint posture, and the employee experience across office, home, and production-floor terminals.

The constraint that shapes every project is that security teams need provable device state at login while employees expect the same experience everywhere. Software that sits between identity providers and the endpoint fleet resolves most of that tension. We build in that layer and integrate with the tools already issuing credentials.

Sits betweenIdentity provider · endpoint fleet

CoversOffice · home · shop floor

Area 04 · Integration layers

System integration solutions

An integration layer handles master data synchronization, event routing, and error recovery between systems, and it logs every transformation. Treating it as a standing product rather than a project deliverable is what makes it survive an ERP migration later.

Our integration software retries failed events with backoff, flags records that fail validation, and keeps a traceable history so a data discrepancy can be followed to its origin. That history is also what makes a migration cheaper when it eventually arrives.

HandlesMaster data · events

On failureBackoff retry · flag · trace

SurvivesThe next ERP migration

System integration in practice

Implementation work is scoped by systems and data, not seats

Implementation work ranges from a two-week connection between an ITSM tool and a monitoring feed to a multi-quarter integration program across ERP, CRM, and finance. We scope by the number of systems and the sensitivity of the data, not by seat count.

A project touching employee records or payment data gets a stricter review path, including a documented data flow and a residency check. Buyers should expect to be asked where the data rests before any connector is configured.

Overhead view of a Munich server aisle with a cool overhead LED grid and matte rack corridors

Cut-over sequence

Four stages from first question to live data

Discovery maps what exists. Master data identifies the records two systems disagree about. Hybrid cut-over runs old and new side by side while the integration layer proves each transformation. Data sovereignty is where residency, retention, and access rules get locked before go-live — the last stage is usually the longest.

Discover · Master data · Cut-over · Sover

Compliance is configured, never announced in a policy.

Retention windows on automated records, role separation in approval chains, and the residency of log data all get decided at setup time — and changing them later is expensive. We build the configuration to match your obligations from the first release, which usually means more upfront questions about who may see which record. Finance and identity-related solutions get the most scrutiny, for good reason.

Platform distribution

We resell the platforms German teams already run

Beyond our own products, we distribute and implement platforms that German enterprises commonly run. Distribution here means we handle licensing questions, version compatibility, and the integration points that make a licensed product useful in a real stack. It is a narrower role than development, and we keep the two clearly separate in contracts.

Platforms we distribute and implement

Licensing · Compatibility · Integration points

Atlassian Jira
Delivery tracking for product and IT teams — we handle licence tiers and connect it to the ITSM service records and the integration layer.
Delivery tracking
SAP Concur
Travel and expense workflows that feed the finance approval record — the same trail the automation layer writes to.
Travel & expense
Salesforce
Customer data that has to stay in sync with ERP master data — the case where an integration layer earns its keep.
Customer data
Paessler PRTG
Monitoring feeds that raise alerts into the ITSM service desk, so an incident record arrives with the evidence already attached.
Monitoring

Build, buy, or connect

Not every problem needs new software

If a platform already covers eighty percent of a workflow, connecting it to the remaining twenty percent is usually the better spend than replacing it. We will say so when it is true, even when it means selling less.

Connect

Wiring what stays

Best when the surrounding systems are recent and the workflow gap is a handoff, not a structural mismatch.

Build

When the gap is structural

Master data that has diverged across two ERPs is the classic case — building the integration layer is the durable choice here.

Talk to us in Munich

Which solution area maps to your problem?

Bring the workflow you are trying to fix, the platforms you already run, and the systems the answer has to connect to. We will tell you whether it is an automation build, an ITSM implementation, a workplace project, or a connector — and if the honest answer is that your existing platform already covers it, we will say that first.

Solutions that touch employee records or payment data go through a stricter review path; be prepared to talk about where the data rests and who is allowed to see which record.

Office

Einsteinstr. 28, 81675 Munich, Germany

Phone

+49309329241

Hours

Monday to Friday · 09:00 – 18:00

Mon–Fri · 09:00–18:00 · Einsteinstr. 28, 81675 Munich

Find the office

Einsteinstr. 28, 81675 Munich, Germany

Signal path · Munich

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