Privacy Policy

Section 1

Who controls your data

TechPeak Solutions GmbH is the controller for personal data processed through this site. We are registered in Munich at Einsteinstr. 28, 81675 Munich, Germany. You can reach us at +49309329241 or [email protected] for any question about this policy or about data we hold. Requests concerning your personal data are handled at our Munich office.

If you are not sure whether a request belongs with us, send it anyway and we will route it. If the data you are asking about sits with a service provider that supports this site or our email, we will tell you who that provider is and what role they play.

Section 2

What we collect

We collect the information you provide when you submit an enquiry, which typically includes your name, email address, telephone number if you supply one, company name, and the content of your message. We also collect limited technical data generated by your visit, such as the pages requested and the time of the request, which our hosting infrastructure records in server logs. We do not collect payment information through this site.

Section 3

Why we process it

We process enquiry data to respond to your message, to evaluate whether we can help, and to maintain a record of commercial correspondence. Server log data is processed to operate the site securely and to diagnose technical faults. Where we rely on your consent for a specific processing activity, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Each purpose rests on a legal basis: responding to an enquiry and maintaining correspondence records rest on the steps needed to answer you and on our legitimate interest in keeping a record of business contact; security and fault diagnosis rest on our legitimate interest in keeping the site available and free of abuse; and any optional cookie rests on the consent you give. You can ask us which basis applies to a specific activity.

Section 5

How long we keep data

We keep enquiry records for as long as needed to handle the matter and for a reasonable period afterward to maintain a record of the correspondence. Server log data is retained for a shorter, defined period for security and diagnostic purposes. When a retention period ends, we delete the data or anonymize it.

Where a statutory retention obligation requires us to keep a business record longer, we hold it for the period the law sets and restrict access to it. Where you ask us to delete data and no such obligation applies, we remove the record and confirm the deletion to you.

Section 6

Who we share data with

We share personal data with service providers who support our website and email infrastructure, and only to the extent needed to provide those services. We do not sell personal data. Where a transfer of data outside the European Economic Area is necessary, we put appropriate safeguards in place as required by applicable law.

Section 7

Your rights

You have the right to request access to the personal data we hold about you, to ask for correction of inaccurate data, to request deletion where the legal conditions are met, and to object to processing in certain circumstances. You also have the right to lodge a complaint with a data protection supervisory authority. To exercise any of these rights, contact us at [email protected].

Section 8

Changes to this policy

We update this policy when our processing activities or legal obligations change. The current version is always published on this page. Material changes will be reflected here before they take effect.

This version of the policy was last reviewed in November 2026. If a change affects how we handle data you have already given us, we will describe the change on this page rather than leaving the difference to be discovered later. Questions about a revision can go to [email protected] or to the Munich office on +49309329241.

Related documents

The other pages this policy sits beside

This privacy policy explains how we handle personal data. The cookie policy covers what our site stores in your browser and how consent works in practice. The terms of service set out the terms on which you use this site and our content. If you would rather ask a question directly, the contact page is the shortest route to the Munich office.